Marlin is the preeminent provider of credit products and services to small businesses nationwide, delivering exceptional value and service to our customers, creating a rewarding environment for our employees and generating superior returns for our shareholders. Service management is a generic activity which didn’t originate from the IT industry, and therefore is much bigger and more widely applied than IT service management or business service management. BSM and ITSM can be considered as applications of service management in a specific context.
Our team uses a combination of advanced analytics, market research, decision sciences, and investment research to provide tactical and strategic business solutions to a broad range of Fidelity’s businesses. We are an outsourcing-company which assists small and medium-size companies as well as freelancers throughout Europe and Asia which is supported by the Board of Investment here in Thailand.
ITIL, according to the ITIL books themselves, is “a set of … Read MoreRead More →