Marlin is the preeminent provider of credit products and services to small businesses nationwide, delivering exceptional value and service to our customers, creating a rewarding environment for our employees and generating superior returns for our shareholders. A typical organization has hundreds of business services. Mapping each of them individually can be time and effort consuming. With Service Mapping, you can map most business services in bulk. Mapping multiple business services at once is very effective, but is not precise. You may need to individually map business services omitted during bulk mapping.
A BSM approach is most commonly applied in an Information and communications technology (ICT) environment, positioned above IT Service Management (ITSM) (which is often exercised according to guidance such as the Information Technology Infrastructure Library – ITIL ). BSM is distinctive in ensuring that business and customer objectives provide an input which is considered when defining the IT Service … Read MoreRead More →