Whether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. Last, business continuity and disaster recovery as well as data center migration projects receive invaluable data from accurate and always up-to-date service models. Comparing the configuration of existing business services to those created in their image for redundancy or migration purposes is easy. Understanding the configuration prior to initiating a project is also straight-forward.
Business services are particularly important to European competitiveness as they are essential to manufacturing and other service sectors. They are also increasingly being used to enhance the value of products through new combinations of goods and services and play a central role in the ‘servitisation’ of the European economy.
Faxport is a sports business service and funding platform. Faxport will utilise naturally decentralised and unalterable distributed ledger technology to increase security and mutual trust levels, whilst also reducing abuse and establish a trust system for the global sports industry.
Service management is a generic activity which didn’t originate from the IT industry, and therefore is much bigger and more widely applied than IT service management or business service management. BSM and ITSM can be considered as applications of service management in a specific context.
Knowledge Management is the practice of capturing, organizing, and making available a body of knowledge within the service management organization to solve problems faster. By putting the right information in front of the right people at the right time you can reduce the burden on IT and significantly improve customer satisfaction.