IBM Services

Business ServiceRapid technological advancements, growing competition and increased customer expectations have made a marketer’s job tougher than ever before. Business services cover many varied sectors. They range from technical services such as engineering, architecture and IT, to other professional services such as legal services, employment services and facility management. As one of the largest service sectors, business services contribute to 11% of EU GDP.

Telkom Solution provides an ICT-based provision called Digital Education Solution that will support the Government to modernize the education system across the country. We have received excellent services from the team at Tricor Services Ltd. Every member of the team, whom we have worked with, has been very professional, responsive and responsible. We have no hesitation in recommending Tricor Services Ltd.

Service assets consist of utility and warranty. Utility is the service itself, provided by a combination of people, processes, and technology. Warranty is the assurance that the utility will perform to an expected level. With insight into the business impact of services, you can weight the value of service assets based on their business impact. As a result, they help you prioritize actions and make other important decisions based on the weighted business value of the service assets involved.

We support small business owners, entrepreneurs and inventors like you. Our team are on hand all day, six days a week, to help you take the right steps to start up, protect and grow your business. BSM allows IT departments to operate by service rather than by individual configuration items or technology silo, enabling prioritization of efforts, ultimately improving the service that is delivered to the business or organization.

The benefits of a service-aligned approach to IT operations seem obvious. With a shift in emphasis to a business services perspective, we as an industry can go much further so that IT delivers on the promise of partnering with the business, speaking the same language as the business, and becoming a real bottom-line contributor to business results.