Whether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. Business Service – A service that is delivered to business customers by business units. For example, delivery of financial services to customers of a bank, or goods to the customers of a retail store. Successful delivery of business services often depends on one or more IT services. A business service may consist almost entirely of an IT service – for example, an online banking service or an external website where product orders can be placed by business customers.
At CLBS you support our clients by taking on some of their daily tasks at busy, or stressful times. You are the ‘helping hand in the background’ that will be relied upon by our clients whenever they can’t take care of their incoming phone calls themselves personally. Your primary tasks will be the receipt and handling of customer enquiries by phone – regarding various topics and for various clients, therefore quick-thinking and multi-tasking skills will be required.
When planning change, questions arise about who will be impacted by those changes. Which business services will be offline due to server or router maintenance? Who does the IT team need to notify about the impending maintenance, which business owners will be impacted? With a service-aligned approach, IT knows which business owners to alert ahead of time and to keep updated on status.
Business Service management(BSM) takes IT to the next level of service management maturity. BSM solutions and ITIL practices work together to help you manage IT from a business perspective. The core of ITIL service management practices focus on demonstrating business value. The solution can put you ahead of the curve when it comes to implementing ITIL best practices.
TGN is a cross border servicing company for startups. TGN memberships include providing startups with space, business registration, accounting, legal and other cross-border services. TGN is a subsidiary of Beijing based Tus-Holdings who overseas Tsinghua University Science Parks (Tuspark) in has 4 locations in HK including CWB, TST, Central and Kwun Tong. TGN has 1 location in China (Shenzhen) and will be opening locations in Shanghai, Beijing and more.